Seller Help Desk

Restricted Items

Age restricted products


When creating a new subscription product : 

  • Specify if your subscription may contain any age restricted products, such as alcohol or adult related items.
  • The marketplace will use this to ensure the customer is aware of the restriction and the required checks can be implemented as required.



Prohibited Items


As a seller it is your responsibility to ensure the legality of the items and products you ship.


As a guide the Royal mail contain a list of prohibited and restricted items for shipping : https://personal.help.royalmail.com/app/answers/detail/a_id/96/~/prohibited-and-restricted-items


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.