Seller Help Desk

Can I edit a subscription?

Yes, copy edits can be made, please contact us at support@uopen.com and we will make these changes for you.

Changing your subscription's core details such as price, terms and cut-off dates is trickier than a simple text or image update. This is because you may already have a live customer subscribed to your existing subscription. 

Therefore, to ensure your existing subscribers are not affected you will need to create a new subscription to include your desired changes. Once your new subscription is live, you can then hide your old subscription to ensure any new customers purchase your new updated subscription. Although hidden from the marketplace, your old subscription will still be visible in your fulfillments and reports to allow you to view and fulfill any live orders still linked. 

C
Claire is the author of this solution article.

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