Seller Help Desk

Adding personalisation options with customer questions

Add Questions to subscriptions to collect additional information from your customers. This can be used to add personalisation by collecting customer preferences.


On the Subscriptions page, under the Questions section, click "Add New Question"


Build your questions by completing the following : 


  • Question e.g What is your Skin Type?
  • Help Text : Optional text to help prompt the customer.
  • Required  : Set if question is required or optional. If enabled as Required, user cannot continue purchase until the question has been answered.
  • Answer Type : Specify the answer type to control how the customer answers the question. Select from : 
    • Single Line Text 
    • Multi Line Text 
    • Date Field
    • Single Choice Selector
    • Multiple Chose Selector



C
Claire is the author of this solution article.

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